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Reviews

Star Rating:

***** R & E Heating and Air Conditioning, LLC is rated 5.0 out of 5 stars, based on 80 reviews!

  • *****

    Came within the hour and was very professional and got to work right away and the price was fair. Would definitely recommend and use again

  • *****

    Awesome experience working with Matt,Dan and team.

  • *****

    They came out the same day I called and got my heat to work.
    Thank you.
    I would deffently recommend R & E.

  • *****

    I needed my Furnance cleaned and when I reached out for recommendations I was referred to R&E , not only did they accomadate me in the same day but they were very professional and did a wonderful job. Matt Ryan and his team provided a great service. I will be referring them to my friends and family, and I will Def be using them goin forward. Thanks again R&E!

  • *****

    Had them come and clean my oil fired boiler, very professional and priced very well

  • *****

    Great experience. The price I was given for a new furnace/ac system was excellent, they showed up on time, cleaned up the area when they were done, and finished ahead of schedule.

    My new system is working perfectly and I am a very happy customer. I will be recommending them in the future.

  • *****

    Contacted Matt Ryan, owner, for service. He had a tech out within an hour. Fast, friendly and reasonable! Would not hesitate to call them again!

  • *****

    Contacted Matt Ryan after our furnace stopped working, he responded quickly and got us up and running until he could get back to replace the furnace. The installation went smoothly, the old unit was removed and the area was cleaned up back to the condition prior to the work commencing. I would highly recommend them your heating needs.

  • *****

    Matt was great to work with and they came next day to replace my gas boiler. They were courteous to my wife and were very professional. Not to mention they appeared to do a great job! I plan to use them moving forward and recommend to anyone.

  • *****

    We lost heat in very cold weather. Had never used before.

    We were very pleased with Matt's follow up.

    Quick. Professional. Responsive. Priced reasonably.

    Would recommend to others.

    -Jason

  • *****

    I called them when my furnace stopped working and they were out same day. They had my heat back on in 30 minutes. They were very professional and knowledgeable. I would definitely recommend them.

  • *****

    Matt from R & E was fantastic. Highly recommend. They were fast and efficient! I would recommend them to anyone that is looking for quality work at a fair price!

  • *****

    The guys came by last week and helped my failing system to last until today. Did a complete replacement of the central A/C. On time, professional, courteous. Competitively priced. Will be using them going forward for servicing.

  • *****

    Very nice professional young man right on time. Explained everything he did. This was for a yearly service. I highly recommend.

  • *****

    They are quick to respond and will not charge you for anything you don't need. Called to get our furnace fixed and 2 hours later is was fixed. Will only use them from now on.

  • *****

    My husband and I recently had central AC installed by R&E and we are very happy. We compared 3 different companies, and R&E had the best price and most knowledge about what type of unit would work best for our home. The job was done in timely and clean. Highly recommend.

  • *****

    Woke up to discover our AC compressor was not running. Sent R&E a message via Facebook, which was promptly responded to by the owner, who confirmed they could check out the problem later on the same day. I received text message updates on the service window, which were exactly as estimated and the technician serviced our problem quickly and professionally. I had no prior experience with R&E, but the service I received made me feel like a long time customer, would certainly recommend them to others and will use them in the future for any problems.

  • *****

    They were very respectful, on time, an neat. I would highly suggest R&E for any of your heating or air conditioning needs! So glad my home is ice cold again!

  • *****

    Matt and Gary installed a new oil tank for me. They were on time and very professional.Their quality of work was great and the price was very reasonable. I would recommend to others.

  • *****

    Came out same day and gave us honest advise. Will continue to use their services

  • *****

    What a great company to work with. I couldn't be happier. It's great to know that your dealing directly with the owners of the company.

  • *****

    This is the company that you want to hire! Our boiler needed a cleaning and went into a lockout on one of the coldest days of the year and R & E was able to get to us very quickly. Not only did they fix it but the heat has never worked better!

  • *****

    Definitely recommend this company 100%. We needed a new furnace installed before the winter. R&E Heating quoted us a great price. Not only was the price reasonable, the pace the crew worked at was professional & quick for a whole unit being replaced. The crew that came to my home were very pleasant, friendly & honest. I have & will recommend them to anyone that needs any hvac work done. Thanks guys!

  • *****

    Very great service by R & E ! My older furnace was acting up they came out the next day! I received a text in the morning with a time window and a text when the technician was on the way. He completely everything without any pressure for me to buy or upgrade anything!
    I also want to add he was COVID and Dog friendly which is a major bonus now a days!

  • *****

    I am bad with names but the name of the technician that came over I believe it was Matt Ryan if not whoever it was he was very professional and extremely smart. They charge a reasonable price unlike many other companies out there. He came in knew exactly what the issue was fixed it within an hour and I had heat again in my house. He explained my system and what was happening and how he fixed it with detail . What I like about R&E is they dont try to take advantage of you like other businesses we had really bad experiences with other Heating and cooling businesses and Im glad we finally found a business we can trust . Price was extremely reasonable. I cant say enough good things about this business and my experience with them if you have heating or cooling issues I highly recommend you call R&E.

  • *****

    Best in the business ! I called and spoke to a Matt and he knew exactly what the issues were I was talking about after the last company tried to fix my system 2 times before. He came out at the scheduled time and was very professional. He and his guys were neat and got right to work. My neighbor gave me his number and had a great experience so I figured I would give R & E a chance. I am glad I did great bunch of guys who know their stuff. If we could rate them higher we would. They will be the only place to work on our stuff moving forward. Thanks R & E

  • *****

    R&E heating has been our go to for a couple of years now. When we didnt have the money for the much needed new system, Matt and team did what they could to band aid our very old and no longer in production system. They did what they could by trying to find pieces that would work in our HVAC, showering the internet looking for the right piece. When it the board on our old system let go last time, Matt and team took very good care of us. Matt explained the options that were out there for us for financing etc. They gave us solid advice in terms of what we should get. This happened during, of course, a heatwave. They bypassed the board that blew so that we had air conditioning until our new system came in and was installed. They put the new system in quickly. They are professional and do great work. We will continue to use R&E heating for all of our service needs! Highly reccomend!

  • *****

    R&E Heating did an amazing job when they replaced my oil tank. I got four quotes and each of the other places wanted to demolish my wall to do the job. R&E gave me the option of using a different style oil tank that was the same capacity but had a smaller footprint. It also had a much better rating. The tank itself was more expensive, but the total quote was LESS than anyone else! Two men arrived on time and spent all day doing the job but did not have to do any demolition of my walls or a tub sink I have downstairs. It seems the other companies wanted to just tear out the wall (or remove the sink, which was another option I was given) so they could get the job done quickly and be on their way to the next job. R&E took the time to do the job right, even though it was labor intensive. They have great pride in their workmanship. The city came to look at the work and also proclaimed what a nice job they had done, so its not just me!

  • *****

    Clean, professional, on time and no nonsense. Will defiantly use again for A/C service .

  • *****

    I highly recommend R & E for all of your HVAC needs. Matt and his team are great. They are punctual, professional and extremely knowledgeable. Dan was my service tech, he explained everything he was doing and was very thorough. My heat has never worked better! Their prices are also very affordable. I will definitely continue to use them in the future.

  • *****

    This has become my place of service after my interactions with them. My steam heat boiler cracked after running all night and running out of water. In the freezing cold, while everyone other mainstream company had a long list of priorities, I found this local company who after hearing what happened, made me their priority. Me and my family had to leave for the house for a few days. In the meantime Matt, one of the owners helped me find the right boiler to buy which was located out in New Haven and help me get it. Once we got it back to Bristol, Matt cleared his schedule for a complete install.
    When he gave me my bill I was shocked at the number coming in far less then the estimates I was getting when I called around to the bigger companies and explained my issue.
    For two weeks, Matt kept up close contact making sure the install was working properly and set me up with a cleaning date at the proper time.
    Fast forward a few years to current times, as Matt just left my home. It's been 10 degrees outside and being in a single zone home, my boiler was running all day and drained the rest of my oil. I put some diesel in last night but still couldn't get the system to fire and bright and early this morning it was Matt at my door to bleed the system and get it going again. A little football talk to catch up with my now friend, is always fun.
    Here is what I like, when I need R&E for a cleaning or emergency repair it "honestly" feels like I've called my friend who knows how to do this come to come help me out. You just don't find them like that nowadays.

  • *****

    These guys are professional, efficient and friendly. One thing I appreciate is communication through the process and they nailed it. The new system is running great and they made it easy and affordable for me to do it. Would definitely recommend and plan to use them in the future as well.

  • *****

    Very great price to redo all my ductwork. Very professional. Showed up when they said they would and worked very hard. Their work came out amazing. I would recommend this company to anyone that needs HVAC work done. I will definitely use this company again

  • *****

    Matt and Gary were great to work with and I highly recommend them for any of your heating and air-conditioning needs. They were courteous and professional through out the whole process. The entire crew was great and treated my home as there own. The clean up was better than expected, didn't have to do anything. Again, I highly recommend R&E.

  • *****

    I needed my AC charged and they were here that day. The tech came on time fixed the problem and was gone all within an hour. Very friendly people also. I’ll certainly use them again.

  • *****

    Dan was amazing within the hour my hot water was working had an issue with my heat and he came right back and fixed that as well. Very professional and I would definitely continue using them going forward.

  • *****

    Our heat has never worked better! R&E is extremely professional and we are more than satisfied with the service provided!!

  • *****

    We had Central Air installed . We are very impressed with the service and working conditions they performed . Very responsible in cost !! We give them a 5 ! Thank you so much . We highly recommend R&E Heating and Air Conditioning !

  • *****

    Excellent, Highly rate R & E Heating/AC They were very personalble, honest and professional, did an excellent job and left the place immaculate. :))
    Very happy with their work

  • *****

    I’ve used R &E for years now. I recently moved and was thrilled to know they work on gas furnaces. We ended up having a “whole” new system installed: a/c, burner, hot water tank, humidifier, air purifier and a four inch thick filter. They did all of this in 2 days! Both days they worked over 9 hours! Matt made sure we didn’t miss a night of air conditioning (it was oppressive out—he’s so thoughtful). Matt and his team are amazing! Cannot say enough, and highly recommend to everyone! N

  • *****

    Matt has bailed me out on short notice twice now. I cannot recommend them enough. Amazing service and terrific price. Call R&E. You will not be disappointed.

  • *****

    Amazing service and a great price! Love them!!!

  • *****

    This was the ONLY hvac company that could figure out my ac problem. After 17 years we finally have ac upstairs working properly! Even though I have a contract with my oil company for such problems I called upon R&E to get a second opinion and lo and behold they fixed it! These guys (whom I now refer to as geniuses) are the BEST and will never call upon anyone else to service my hvac problems. They have since replaced my oil burner. Matt and Dan are courteous, clean prompt and most importantly KNOW their business! Nancy from Farmington

  • *****

    My husband and I bought a house in Durham late last fall. It didn’t have any air conditioning so we knew we would need to find the right company to put it in when the time came. And I’m happy to report that we found the PERFECT company. The guys at R&E were prompt, professional, super clean and extremely patient with us. We had so many questions and concerns just from other stories we heard but they put our minds at ease and they did an amazing job. They went above and beyond for us. Our experience was top notch and I have full faith in R&E and will gladly recommend them to anyone with a need for their services. You can’t go wrong with these guys!

  • *****

    Dan and Matt are great! They are professional, accurate, and always willing to help! I highly recommend them!

  • *****

    Great Service and affordable prices. They installed a new Thermostat and provided an AC cleaning and servicing. They were on time and very professional!!! We will absolutely call them for any further issues we need in the future.

  • *****

    Great service and great prices. Thanks Matt!!

  • *****

    Great service. Had an issue with two leaky valves, I contacted Matt (owner) through Facebook, he was very polite, responsive and he assured me that he could have a tech out to my place at 8 AM, the tech was five minutes early, which was perfect. Punctuality is important to me since I had to adjust my work schedule accordingly.
    The tech that showed up knew how to fix both issues right away, got to work and finished efficiently. Showed me the work and explained what the issues were and what he did to fix them.
    Their rates are very affordable and I will be using them in the future for any more plumbing jobs I need done.

  • *****

    Amazing company!! Great prices and trust worthy, always reliable and great all around !

  • *****

    Definitely recommend!!! I have a multi family home and my tenant had an issue on a Sunday. I called Matt and he came over within the hour. Very nice, honest and fair. I also use them for regular maintenance but it’s nice to also have someone dependable in an emergency.

  • *****

    Wow is all I can say ..called them yesterday and they were here today ..professional..up front ..honest .my heat and hot water are back up and running 10 stars ! Support your local business :)

  • *****

    Perfect service , came out to clean my Furnance very quickly and efficiently . Matt his and his our true professionals , I recommend anyone in need of Ac or heating service to just contact them. I will refer them to all my friends and family and I will use them again in the near future , no exceptions. Thanks again to R&E !

  • *****

    They came out the same day I called and got my heat to work.
    Thank you.
    I would deffently recommend R & E.

  • *****

    Dan from R&E came out yesterday to fix some issues with our furnace. He did a great job and was very helpful answering any questions i had. I also got a follow up later in the day to make sure everything was ok..i highly recommend these guys.. Great work and prices are very reasonable as well.

  • *****

    Our furnace went out and I contacted Matt and I told him what was going on with it. He came out and checked it out and replaced the part that it needed and it fired right up like new. Matt came to my house and was very professional. I would recommend him to everyone. If I have any more problems with it Matt will be the one I will call. He did a great job and very satisfied with r&e heating ( Matt ). Thank you again for the great service.

  • *****

    R&E came by after hours on a holiday weekend to take a look at my furnace. He had it repaired & ready to go in about 1/2 an hour! We are now toasty warm & all set for New Year’s Eve! ?

  • *****

    No heat on a freezing Saturday night. Matt was here within an hour of my husband calling him and had us up and running soon after. Highly recommended.

  • *****

    Friendly, knowledgeable and fast service. Had two emergency’s this past year and was able to count them to get my business back up and running, quickly.

  • *****

    I had two instances when my heat stopped working - both happened right before I went in to work night shift. Matt came out right away and fixed my problems so my heat was working before I went to work and prices were VERY reasonable. I highly recommend them!

  • *****

    Two times R&E has come to our rescue! Once on the hottest days in 2016 for our broken AC and once again on December 23rd for our Water Heater!! Both times in a jam and Matt was more than accommodating! Due to timing and the task of the jobs that needed done, Matt and his partner took care of job effortlessly and within budget! Trust me, replacing a water heater two days before Christmas was NOT on the agenda! R&E is my go to for HVAC services, hands down!

  • *****

    My boiler was leaking water and needed it's yearly cleaning so I called R&E upon recommendation of my friend Stephanie. Matt fit me into his schedule that day and made the necessary repairs to get me through the weekend. He was also able to work with my busy schedule to fit in the cleaning and an additional part/seals that needed replacing. I would definitely recommend Matt and his company for your heating repair or general yearly service.

  • *****

    I was freaking out that we had no heat and hot water during this cold snap. R&E was recommended to me and Matt contacted me immediately and came out same day. Looking forward to a hot shower tonight. Thank you!

  • *****

    So thankful for R&E! We called them when our furnace stopped working and they came out right away. They were able to figure it out and fix it the same day without any problems. Really great prices and amazing service!

  • *****

    Had brand new instalation and everything went smooth

  • *****

    Amazing customer service. I had called for an urgent problem and they had come out as soon as they could (and we'll within the time from unlike some other places I have seen in the past). They had found the problem right away and explained the situation to me. I had a few questions and instead of giving me the run around, helped me out with everything I needed. I had them cover up the stickers on my furnace from the previous company because I am only going to call R & E heating and air conditioning from now on. Great people, great service and very reasonable prices. Best place around here!!!

  • *****

    Helpful and affordable service. Scheduled the service on my central air and was complete within a half hour. Would definitely use them again .

  • *****

    Quick service...thanks guys. Will definitely recommend.

  • *****

    First time customer and absolutely I will use the service again. Great customer service and reliable. Matt was very honest with us and his staff was too very professional. Love the service thanks again for fixing our AC

  • *****

    I hate to admit it, cause I don't want to make it any harder to get you out here when a problem arises, but you guys NO DOUBT ARE THE BEST!! N

  • *****

    Overall great company. You can tell they care!

  • *****

    These guys are great knocked the job out of the park and kept their work area spotless on top of it

  • *****

    Great company! They do great work at a fair price. I wouldn't use anyone else!

  • *****

    Great price and service !!

  • *****

    This is a great company. They improve more every day and they provide the best customer experience! Give them a shot and you will not be disappointed.

  • *****

    Thank you for quickly fixing my furnace.they are always dependable.

  • *****

    Came within the hour and was very professional and got to work right away and the price was fair. Would definitely recommend and use again

  • *****

    Experienced many Hvac companies in my area. But R&E stands out above all. They simply are the most professional company I have encountered and will be using them for all of my future Hvac needs!

  • *****

    Great company! Honest, professional and reasonable.

  • *****

    The best hvac service hands down!! R&E is without a doubt the only company you need to call. Thanks again.

  • *****

    Great company. I am from out of town and they took great care of my family! Thanks so much!